Shipping policy

I. Introduction

This Shipping Policy aims to provide our B2B clients with efficient, reliable, and cost-effective solutions for the sea and land transportation of various products. Understanding the critical role logistics plays in the success of B2B trade, we have formulated the following professional policies to ensure that every step from production to transportation meets the highest standards and fulfills the diverse needs of our clients.

II. Transportation Modes and Options

Full Container Load (FCL) and Less than Container Load (LCL) Shipping: For bulk orders, we recommend FCL services to maximize loading efficiency and safety. For smaller or diversified orders, LCL services offer flexibility and economy. We will provide clients with the best transportation solution based on cargo volume, urgency, and budget.

Land Transport and Multimodal Transport: For orders in neighboring regions or involving cross-border land transportation, we offer land transport and multimodal transport services to ensure seamless connection with sea transportation and achieve full-chain visibility.

III. Packaging and Labeling

Professional Packaging: We use packaging materials that comply with international transport standards to ensure that all products are protected from damage during long-distance transportation. Each shipment is subjected to shockproof, moisture-proof, and scratch-resistant treatment, and is accompanied by a detailed packing list and shipping label.

Customized Labeling: Considering the tracing needs of goods in B2B trade, we clearly mark the client code, order number, destination, and other information on the packaging for efficient management throughout the supply chain by both parties and third-party logistics companies.

IV. Insurance

Comprehensive Insurance: We provide full transportation insurance for all shipments, covering all stages from manufacturing to delivery to the client's warehouse. Insurance terms are tailored to the type of goods, value, and mode of transportation to maximize protection of clients' interests.

V. Customer Service and Communication

Logistics Tracking: We offer a real-time logistics tracking system, allowing clients to view the location of their goods, estimated arrival times, and other information at any time for easy arrangement of receipt and subsequent operations.

Customized Services: Each B2B client is assigned a dedicated customer service manager responsible for communicating and coordinating the entire process from order confirmation to delivery, ensuring client needs are met and transport arrangements are planned ahead of time.